Let's build something impossible.

Have a question about the API? Found a bug? Just want to say hi? We are listening.

Get in touch with the builders.

Whether you’re a freelance designer running into a bug, or an enterprise team looking for API access, we’re here to help.

We are a small, product-focused team based in Shanghai, dedicated to automating the boring parts of creative work.

Technical & Billing Support

Email us for bug reports, account issues, or refund requests.

support@imagetolayers.com

Privacy & Security

Your work is safe with us. We practice strict data hygiene: all user uploads are encrypted and permanently deleted after 24 hours. No data training, ever.

Response Time

We operate on China Standard Time (UTC+8). We aim to reply to every message within 24 hours during business days.

Send us a message

Please include your Job ID if you are reporting a specific issue with an image processing task.

Frequently Asked Questions

Quick answers to common questions.

Can I use the images for commercial work?

Absolutely. All images processed through our platform are royalty-free (assuming you own the input image) and commercial-use ready. You retain 100% ownership of both the original input and the generated layers.

How long do you keep my uploaded images?

For your privacy, we automatically delete all uploaded images and generated layers after 24 hours. We do not store your content permanently and we never use your uploads to train our AI models without explicit consent.

What file formats do you support?

We currently support JPG, PNG, and WebP input formats. For export, you can download your layers as a layered PSD file (compatible with Photoshop, Procreate, Affinity) or as individual PNG files with transparency preservation.

Do you offer refunds?

Yes. If our AI failed to process your image correctly, please send us the Job ID (or the image itself) via the form above. We will investigate the issue and issue a full refund to your credit balance or original payment method.